Refund and Cancellation Policy :
At The Empire Magazine, customer satisfaction is our priority. Please review the following guidelines regarding refunds and cancellations.
Subscription Cancellations
- Digital Subscriptions: You may cancel your digital subscription at any time. Cancellations will take effect at the end of your current billing cycle, and no refunds will be issued for partial periods or unused access.
- Print Subscriptions: Print subscriptions can be canceled, and you will receive a prorated refund based on the number of issues remaining in your subscription at the time of cancellation.
Single Issue Purchases
All sales of single digital or print issues are final. We do not offer refunds for these purchases unless there was an error on our part (e.g., wrong issue delivered or technical issue with digital access).
Refund Process
If eligible, refunds will be processed within 7-10 business days after receiving your request. Refunds will be issued to the original payment method used during the transaction.
How to Request a Refund or Cancellation
For any requests related to cancellations or refunds, please contact our customer support team at info@theempiremagazine.com with the following details:
- Name
- Email Id
- Purchase Details
- Reason for Cancellation or Refund
We strive to respond to all inquiries within 48 hours.
Non-Refundable Services
- Sponsored content or paid promotional features are non-refundable once production has commenced.
- Custom services like print ads, interviews, or special feature requests are also non-refundable once confirmed and in production.
Changes to this Policy
We reserve the right to update or modify this refund and cancellation policy at any time. Any changes will be posted on this page and will take effect immediately.